Summary: This post describes the reasons and solutions to fix Lotus Notes error ‘You are not authorized to access database.’ If you are using Lotus Notes application and have faced this error message, then this post is must to read for you.
NSF or Notes Storage Facility is database file of IBM Notes that store complete mailbox data such as contacts, emails, calendars, notes, etc. This email client has inbuilt feature Access Control List (ACL) that contains permissions associated with an object. The administrator can assign the access rules to local users so that they can access the file. If admin assigns the rules to local users, only then they can access or open the database file. If users who are accessing the database do not have privilege, they can receive such error in Lotus Notes ‘You are not authorized to access the database.”
Thus, it can be concluded that the error occurs due to absence authorization to user and one can resolve this error by providing access to the file to users. Also, there is another solution i.e. simply remove local security from NSF file.
Table of Contents
Root Causes for the error ‘You are not authorized for accessing database’ in IBM Notes
As we discussed earlier, the prime cause for this error is lack of authorization to the user. In this section, we will know various aspects.
- Possibility can be there the user account which you are attempting to log in to the system does not exist in Domino Server.
- It can be possible that the specific user account is present in another Domino Server due to migration.
- One common reason for authorization issue users do not proper permission to admin account to open the mailbox.
You can replace the security of this error in availability of administrator or authorized person but when users need to urgently access the file users can use many methods to come out of this problem. To open database of Lotus Notes, certain permissions are available.
Remove security to fix error as ‘You are not authorized to access Lotus Notes database’
Applying password to the file make it secure which is necessary but sometimes this may create trouble for users. If you need to open such files without availability of administrator, you will such issues displayed like:
- You are not authorized to perform that operation
- Not authorized to access Lotus Notes database
- You are not authorized to access that database in Lotus Notes
To get rid of such errors, it is necessary to remove password to open NSF files.
Related Post:- Lotus Notes File Already Exists Error
How to troubleshoot Lotus Notes “You are not authorized to access that database” error?
Let us learn the solutions one by one to get rid of this error of authorization for not accessing the database.
- To resolve the error, make sure the account exists in the directory of Domino Server
- If you find that user has Domino Server different from the admin account:
- Generate new admin account on same Domino Server where the account is located
- Provide access for the files to new admin account by enabling all permissions
- Start migrating mailbox items using new admin account of IBM Notes.
3. Be sure to have correct access grant to admin account.
- Confirm the admin account is capable to open mail file
- Check for the error while opening the mail file directory. In that case, give manager level access to admin account for the mail file. Also, enable all permissions to fix this error.
- Professional Program to Fix error ‘Not authorized to access that database” in IBM Notes
If you need to access Lotus Notes database files, you can opt third-party NSF to PST Converter tools, if administrator is not available and you need to open the file urgently then remove local security with the help of NSF Security Remover that provide you access for the file without any trouble.
Conclusion
Due to high-level security provided by Lotus Notes, majority of users especially large enterprises want to opt it. If in Notes, administrator has not assigned rights to access the file then users can face errors like ‘Not authorized to access the database’ error. This post has discussed everything about this query including reasons and solutions. You can check this post and follow required solution to get rid of this error.