Working with Outlook sometimes becomes trouble for users when they are unable to send emails. Users several times find this problem where they cannot send emails from Outlook 2019, 2016, 2013, and others.
In this article, we will guide you the methods which can resolve Outlook is not sending emails issue. But before that, let us know the reasons for the same.
Table of Contents
Situations When Outlook Will Not Send Emails
- Outlook is disconnected from the mail server.
- Emails get infected with a virus.
- The password is recently changed and is not updated in Outlook application.
- The emails you sent have attachments larger than 25 MB.
- You have suddenly shut down Outlook and the email server or Outlook is not online.
These are few scenarios where you are unable to send emails from Outlook.
Note: If you can’t find the reason for issue ‘not sending emails in Outlook’ then use Sysessential PST Repair Tool to instantly resolve your issue.
If you find Outlook emails in Outbox folder and Outlook is not sending emails then use the following methods.
Resolve Outlook Not Sending Emails Issue Manually
Here are the reasons for Outlook is not sending emails issue. You can check the reason and find the solution as per your needs.
Outlook Gets Disconnected From The Mail Server
Make sure to connect your Outlook profile with mail server. For this, go to status bar and check Outlook status. If your profile is connected with mail server, it will show connected. Otherwise, it will show working offline.
Solution:
- Open Outlook, go to Send/Receive tab, preference group and then working offline.
The Emails Contain Large Attachments
In Outlook, oversized attachments will prevent you from sending that mail and another email after oversize email.
Solution:
Go to Outbox and select large size attachments and delete. If you want to send oversized attachments, put the file in shared location and send this link instead of attachments.
Email is Infected With Virus
Antivirus application scans the emails before you send them. If it encounters a virus within your emails, it will prevent sending emails.
Solution:
Scan the attachment you want to send with anti-virus program and try to resend it.
Did you Change The Password Recently?
When users change Outlook account password on website then the user needs to change it in Outlook. Given are the steps to change Outlook password:
- Open Outlook application.
- Go to File option.
- Click on Account Settings and then choose Update Password option.
- Change the password as per your choice and click OK.
Start Outlook in Safe Mode
Outlook add-ins when crashed prevents you from sending emails in Outlook. In this case, you need to disable all Outlook add-ins by starting Outlook in safe mode.
- Press Windows + R Key together and type exe/safe in edit box.
If you can send emails by opening Outlook in safe mode, create a new profile in Outlook that will allow you to send emails in Outlook again.
Creating a New Outlook Profile
- Go to Control Panel and then go to Mail.
- Now, go to Show Profiles option in Mail setup.
- Now, click on add button.
- Enter a name to the new profile.
- Now, provide the asked details.
Create a New Email Profile in Outlook
Note: First 4 steps are same as provided above.
- Choose Manual Setup or additional server types.
2. Choose Services in next wizard. Here, we are creating a Gmail profile so select POP or IMAP.
3. Provide the asked details as shown in the given image.
4. Select add existing PST file option and add PST file.
5. Click on More Setting option and then go to the Outgoing server tab. Now, check First checkbox as provided in given image.
6. Switch to Advanced tab and enter the port number as given in the image.
7. Click on Test Account settings option. Now, click on Close
In case of corrupted PST file, run Scanpst.exe utility. Please keep in mind that never uses scanpst.exe on original PST file.
If scanpst.exe is unable to repair your PST file, use Sysessential Outlook PST Repair Tool. It is a powerful professional solution that can repair corrupt PST files and recover data from the PST file.
Use This Professional Yool to Resolve The Issue ‘Outlook Not Sending Emails’
If you are unable to send emails from Outlook and found your PST file corrupt, then install the above-discussed professional solution to repair Outlook 2019 and 2016 PST file.
Closing Lines
Through this write-up, we have described the reasons that are behind the issue ‘Outlook is not sending emails.’ Then, we have described manual methods to resolve it. If you find manual solution not suitable for you, use the discussed professional solution to resolve your issue. For any query, freely connect with our tech support team.