If you are using Yahoo Mail and ever faced this error ‘Yahoo Mail is not receiving emails’ then this article is for you. It provides you various solutions with the reasons that cause this error message.
Yahoo Mail is one of the popular & oldest webmail services. It has not lost its market even after cutthroat competition by keeping its features and products updated. However, there are some issues that are still not resolved and pose serious problem for users. One of these errors is the user account does not allow to receive emails.
There are situations when users are expecting important emails but unable to receive them because of the issue for hours. Do not panic, as we will provide you with solutions to fix Yahoo Mail not receiving emails issue.
Reasons Behind Yahoo Not Receiving Emails Issue
Common reasons that generate error ‘Yahoo Mail not receiving emails’ are mentioned below:
- If the email filter is enabled, it can filter and block your incoming email messages.
- Incorrect configuration settings for Yahoo Mail client is the root cause for not receiving emails. You can resolve it by changing the settings.
- Due to server downtime and affecting email services, users are unable to receive emails.
- Email forwarding issues can stop Yahoo mail accounts to receive emails.
Once you have known the reasons that stop receiving emails in Yahoo account. After this, let us go through the methods to fix this issue.
Techniques to Resolve Yahoo Mail Not Receiving Emails
- Delete Yahoo Mail Filters
You are not receiving emails because you have enabled some filters in Yahoo account. The filter set some parameters for incoming emails. The emails that qualify the set filter are moved to Inbox and others are sent to spam or junk. So, users first need to check the filters & delete it through given steps:
- Open your Yahoo Mail account by entering correct login details.
- Click on gear (settings)
- Select More Settings
- Choose Filter option from left pane.
- If you find any filter, delete it and go to Inbox page.
After these changes, check whether you are receiving emails or not.
- Disable Mail Forwarding Feature
By enabling Mail forwarding feature, you can receive emails on another mailbox account. It might be possible that you are not receiving emails in Yahoo as you have enabled the mail forwarding feature. So, this will forward all emails to another email account. Using this feature, you can Export Yahoo Calendar to Outlook.
Steps to Disable Yahoo Mail Forwarding Feature –
- Sign in to Yahoo Mail using login details.
- Go to Gear (settings)
- Select More Settings
- Choose Mailbox tab from left pane.
- Check if there are any email accounts in forwarding list. If yes, delete it and save these settings.
If enabling mail forwarding feature is the issue behind your problem then by following the above steps, you can resolve it.
- Clean up browser data
Sometimes, Yahoo Mail not receiving emails issue arises due to fault in web browsers. Your web browser like Google Chrome, Internet Explorer, Firefox, etc. may need an update. With your email account, you should also check browser settings.
- Delete all cookies and cache from your web browser.
- Clear browser history and other data from the browser.
- Check for the update on the browser. An updated browser works effectively.
- Now, do Factory reset if needed.
- Check Incoming Mail server
In case you are using Yahoo account with desktop email clients like Outlook, Thunderbird, etc. you should check the incoming mail server settings. These email clients set Yahoo account manually. During the account setup in these email clients, check the incoming mail server.
Given are the mail server settings while configuring Yahoo account –
| IMAP
| POP | SMTP |
| Server name: imap.mail.yahoo.com
| pop.mail.yahoo.com | smtp.mail.yahoo.com |
| Port no: 993
| 995 | 465 |
- Verify the Block List
If you block a particular email address on Yahoo Mail, you will not get any emails from that sender. It could be the reason you are facing Yahoo mail emails not receiving issue.
You can check the block list from settings and privacy tab and remove that email address.
- Contact Yahoo Support
You can contact Yahoo support team to resolve Yahoo Mail not receiving emails issue. You can communicate with support executive and get solutions to resolve the issue.
- Automated Solution
If you are not satisfied with manual solutions to fix Yahoo email not receiving email issue, then you can opt automated tools. To avoid the issue of not receiving emails, you can backup Yahoo data and save it on your desktop. To do this, Sysessential Yahoo Backup Software is one the best solutions. It save backup of complete Yahoo mailbox data including attachments. It can also migrate Yahoo emails into various email clients without any hurdles.
Final Thoughts
I hope after using the above-mentioned solutions, you will be able to resolve ‘Yahoo Mail not receiving emails’ issue. Firstly, we have talked about the reasons behind the issue. Secondly, we have provided manual ways and an automated way to deal with this issue. You can go with the required solution as per your needs.